The present guarantee protects your jewel from every defect in the process of manufacture. Any breakages and /or defects chargeable to the Konk Company will be carefully checked by our trusted technicians.
Should any defect communicated to www.konk.it be chargeable to the company, they will give the right to have the object repaired, or substituted free of charge, depending on the availability of the articles, within 24 months of starting from the date of purchase, and no longer, according to the national standard of the legal policy of sale. Should restitution be impossible, the Konk Company will have the authority to offer products of the same quality. Should the offer not be accepted, you will receive only the refund of the price paid. Defects due to faulty transport, accidents, improper use, changes due to wear and/or repair which are not caused by our technicians, are excluded from the present guarantee. The present guarantee leaves the rights of the consumer unjeopardized, according to the Italian legislation 206/2005 in protection of national rights.
For the care of your jewel you should have a minimum of attention. Clean the product, from time to time with a soft cloth, avoiding household methods if possible. Place the jewel in its box when it is not in use. We advise you to take it to your trusted retailer at least once a year, for thorough cleaning.
GUARANTEE FOR SCARVES
The KONK scarves had their origin in the passion for the sea felt by the fashion manager Ambra Calamia, following handmade Italian techniques. Every defect and imperfection is considered to be of artistic value rather than a defect. If such defects communicated to www.konk.it should be chargeable to the company, the right to repair or to substitute the product will be given, depending on the availability of the articles within 24 months from the date of purchase according to the national standard of legal policy of sale. If substitution should be impossible, the Konk Company will be authorized to offer products of the same quality. If the offer should not be accepted you will only be refunded of the paid price. Defects due to faulty transport, accidents, improper use, alterations due to wear and/or repairs which have not been carried out by our technicians, are excluded from the present guarantee. The present guarantee leaves the rights of the consumer unjeopardized according to the Italian legislation 206/2005 in protection of national rights. Every model has been produced with high precision printing techniques, maintaining every KONK texture unaltered. These textures are registered regularly according to regulations in force regarding patents, trademarks and designs. Along the edges the scarves bear the registered and printed trademark, and labels guaranteeing the material chosen, or rather 100% silk twill, according to the standards of quality handmade products in Italy. The present guarantee protects your scarves from every defect of manufacture in printing and finishing.
For the care of your scarves there should be a minimum of forethought in putting them away. Keep them in their packaging or in any airtight plastic bag, making sure that there are no stains made by perfume or liquids that might alter the colours.
You are advised to take them to a trusted cleaner to be cleaned before putting them away.